An Introduction to Quality Assurance in Health Care

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$36.97
UPC:
9780195158090
Maximum Purchase:
3 units
Publisher:
Oxford University Press; 1 edition (December 26, 2002)
Shipping Weight:
12.8 ounces
Language:
English
Product Dimensions:
8.5 x 6.4 x 0.9 inches
Binding:
Hardcover
Pages:
240
ISBN-10:
0195158091
ISBN-13:
978-0195158090
Author:
Avedis Donabedian

Product Overview

Avedis Donabedian's name is synonymous with quality of medical care. He unraveled the mystery behind the concept by defining it in clear operational terms and provided detailed blueprints for both its measurement(known as quality assessment) and its improvement(known as quality assurance). Many before him claimed that quality couldn't be defined in concrete objective terms. He demonstrated that quality is an attribte of a system which he calledstructure, a set of organized activities whihc he calledprocess, and an outcome which results from both.In this book Donabedian tells the full story of quality assessment and assurance in simple, clear terms. He defines the meaning of quality, explicates its components, and provides clear and systematic guides to its assessment and enhancement. His style is lucid, succinct, systematic and yet personal, almost conversational.

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