It's Not About the Coffee: Lessons on Putting People First from a Life at Starbucks

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$11.28
UPC:
9781591842729
Maximum Purchase:
3 units
Publisher:
Portfolio; Edition Unstated edition (April 28, 2009)
Binding:
Paperback
Pages:
208
Shipping Weight:
12 ounces
Language:
English
Product Dimensions:
5.1 x 0.5 x 8 inches
ISBN-10:
1591842727
ISBN-13:
978-1591842729
Author:
Howard Schultz,Howard Behar,Janet Goldstein

Product Overview

During his many years as a senior executive at Starbucks, Howard Behar helped establish the Starbucks culture, which stresses people over profits. He coached hundreds of leaders at every level and helped the company grow into a world-renowned brand. Now he reveals the ten principles that guided his leadership-and not one of them is about coffee. Behar shows that if you think of your staff as people (not labor costs) they will achieve amazing results. He discusses the importance of building trust, telling hard truths, thinking independently, and more. And he shares inside stories of key turning points for Starbucks, as it fought to hang on to its culture while growing exponentially.

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